Privacy Policy
Privacy Policy
Effective Date: [Insert Date]
Black Kutz respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, book an appointment, contact us, purchase products, or interact with Black Kutz online or in person.
By using our website or submitting information to Black Kutz, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Name
Phone number
Email address
Appointment details
Service preferences
Payment or deposit information
Messages or inquiries submitted through our website
Photos or videos, only with permission
Website usage information, such as pages visited, device type, browser type, and general location data
We may also collect information through booking forms, contact forms, payment tools, social media links, marketing platforms, analytics tools, or other third-party services connected to our website.
2. How We Use Your Information
Black Kutz may use your information to:
Schedule, confirm, update, or cancel appointments
Contact you about your booking
Send appointment reminders
Respond to questions or customer service requests
Process payments, deposits, refunds, or purchases
Improve our website, services, and customer experience
Send promotional offers, updates, or marketing messages if you have opted in
Maintain shop safety, records, and business operations
Comply with legal, financial, or security obligations
We do not sell your personal information.
3. Text Messages, Calls, and Emails
By providing your phone number or email address, you agree that Black Kutz may contact you regarding appointments, reminders, customer service, and service-related updates.
If you opt in to receive marketing messages, we may also send promotional texts or emails about offers, events, availability, or new services.
You can opt out of marketing text messages at any time by replying STOP. You may also contact us directly to update your communication preferences.
Standard message and data rates may apply.
4. Appointment and Booking Tools
Black Kutz may use third-party booking platforms, calendar tools, CRM systems, or payment processors to manage appointments and customer communication.
These third-party tools may collect and process your information according to their own privacy policies. Black Kutz is not responsible for the privacy practices of third-party platforms, but we aim to work with trusted providers that support secure handling of customer information.
5. Payments and Deposits
If you make a payment or deposit online, your payment information may be processed by a third-party payment provider. Black Kutz does not store full credit card numbers or sensitive payment details unless required and securely handled by an approved payment processor.
6. Photos, Videos, and Social Media
Black Kutz may ask for permission to take photos or videos of haircuts, styles, or completed services for portfolio, website, social media, or promotional use.
We will not intentionally use your image for marketing without your permission. If you would like a posted image removed, please contact us and we will review the request.
7. Cookies and Website Tracking
Our website may use cookies, pixels, analytics tools, or similar technology to understand how visitors use the site, improve performance, measure marketing activity, and provide a better online experience.
You may be able to disable cookies through your browser settings, but some website features may not work properly if cookies are turned off.
8. How We Protect Your Information
We take reasonable steps to protect customer information from unauthorized access, loss, misuse, or disclosure.
However, no website, online system, or digital storage method is completely secure. By using our website, you understand that information submitted online carries some level of risk.
9. How Long We Keep Information
We keep personal information only as long as reasonably necessary for business, appointment, customer service, marketing, tax, legal, or security purposes.
When information is no longer needed, we may delete, archive, or securely dispose of it.
10. Sharing Information
Black Kutz may share information with trusted service providers when needed to operate the business, including:
Booking platforms
Payment processors
Website hosting providers
Email or SMS communication platforms
CRM or marketing systems
Analytics tools
Legal, accounting, or business advisors
We may also share information if required by law, court order, government request, fraud prevention, safety concerns, or to protect the rights of Black Kutz, our customers, or others.
11. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.
Parents or guardians may book appointments for minors and are responsible for providing accurate information and supervising minors when appropriate.
12. Your Choices
You may contact Black Kutz to:
Request access to your personal information
Update or correct your information
Ask us to delete your information, where legally and operationally possible
Opt out of marketing messages
Ask questions about this Privacy Policy
To make a request, contact us using the information below.
13. Third-Party Links
Our website may contain links to third-party websites, social media pages, maps, booking tools, or payment platforms. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party platforms you use.
14. Updates to This Privacy Policy
Black Kutz may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
15. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Black Kutz
219 NW 36th St Miami FL 33127
(305) 370-9628